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The Royal Anne Hotel, Kelowna
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Key details
About the Hotel
348 Bernard Avenue,
Kelowna,
Canada,
V1Y 6N5,
British Columbia
The Royal Anne Hotel, a 3-star boutique property in Downtown Kelowna's commercial heart along Bernard Avenue, offers complimentary airport shuttle service and on-site fitness center with infrared sauna.
Rooms with Valley Views
The Royal Anne Hotel's rooms feature sliding doors opening to city, mountain, or lake views, with Juliette balconies in most units. All accommodations include mini-refrigerators, safes, work desks, and high-speed WiFi.
Dining and Breakfast Options
O'Flannigan's Pub serves sandwiches and entrees, while the complimentary continental breakfast includes house-baked pastries, eggs, seasonal fruits, and yogurt.
Meeting and Event Facilities
The Royal Anne provides 4000 square feet of event space accommodating 10-120 guests, with dedicated meeting staff and catering services.
Central Downtown Location
Located steps from Hot Sands Beach, City Park, Knox Mountain, museums, and Playtime Casino. The Kelowna International Airport is 30 minutes away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Laundry
Dining
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sauna
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
348 Bernard Avenue,
Kelowna,
Canada,
V1Y 6N5,
British Columbia
Map view
348 Bernard Avenue,
Kelowna,
Canada,
V1Y 6N5,
British Columbia
City landmarks
Park
Waterfront Park
940 m
Event hall
Kelowna City Park
630 m
Gallery
Kelowna Art Gallery
700 m
Casino
Playtime Casino
740 m
Kelowna
Lake Okanagan
2.1
km
Gallery
Hambleton Galleries
650 m
115-1295 Cannery Lane
Turtle Island Gallery
730 m
Park
City Park
680 m
Park
Knox Mountain Park
2.9
km
Beach
Hot Sands Beach
850 m
402-1979 Old Okanagan Hwy.
Urban Distilleries + Winery
1.3
km
Nearby
South of the city center at the corner of Benvoulin and Casorso rd
Father Pandosy Mission
280 m
Garden
Kasugai Gardens
450 m
Park
Stuart Park
300 m
Queensway and Water Street 7362 douglas circle La Palma Ca
Kasugai Japanese Garden
170 m
Museum
Okanagan Heritage Museum
410 m
Harbour
Downtown Marina Kelowna
250 m
1424 Ellis St
Okanagan Military Museum
270 m
Museum
Okanagan Wine and Orchard Museum
580 m
267 Bernard Ave
Okanagan Spirits Craft Distillery
140 m
Store
Funktional
100 m
Theatre
Kelowna Community Theatre
330 m
Store
Safeway Downtown Kelowna
460 m
1600 Abbott St
City Park Water Park
550 m
1603 Pandosy St
Karmyc Bazaar
150 m
1480 Mill St
Kerry Park
210 m
1379 Ellis St
Kelowna Actors Studio
420 m
1600 Abbott St
Splash BC Water Parks
470 m
1353 Ellis Street
The Old Woodshed
450 m
Museum
The Laurel Packinghouse
590 m
Restaurants
Pulp Fiction Coffee House
140 m
1598 Pandosy St
Blenz on Bernard
140 m
297 Bernard Ave
Smoke's Poutinerie Kelowna
130 m
269 Bernard Ave # 100
DunnEnzies Pizza Co
220 m
1559 Ellis St
Moo-Lix Ice Cream
210 m
239 Bernard Ave
Pita Pit
540 m
229 Bernard Avenue
Freshslice Pizza
500 m
227 Bernard Ave
Mad Mango Cafe
280 m
551 Bernard Ave
City Pizza
280 m
1675 Pandosy St
Nourish
390 m
534 Leon Ave
Little Hobo Soup & Sandwich Shop
590 m
438 Lawrence Ave
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
6.6
Location
8.8
Service
7.2
Dining
7.0
Guest reviews
6.2/10
based on 5 reviews
4/5
based on 581 reviews
8.7
8.7/10 based on 1815 reviews
#10 of 35 hotels in Kelowna based on Tripadvisor
Victoria
United States,
March
2025
7.4/10
I had a pleasant stay overall at The Royal Anne Hotel, especially appreciating its central location and friendly staff. The rooms were adequately furnished with all the necessary amenities, making my stay comfortable. However, I did notice that some areas could improve, particularly in cleanliness management. Overall, it’s a solid choice if you’re looking to be in the heart of Kelowna. 😊
Rooms
8.0
The room was quite comfortable, equipped with a queen bed, a desk, and a coffee maker. I enjoyed having a refrigerator and USB charging ports available. While it wasn’t overly spacious, it was perfect for my needs.
Service
7.0
The staff were mostly friendly and accommodating. I appreciated that they added a microwave upon request. However, there were moments when communication could have been clearer regarding room cleaning schedules.
Location
10.0
The location is fabulous! It's within walking distance of numerous restaurants, cafes, and the waterfront, making it easy to explore the area.
Dining
9.0
The complimentary breakfast was a highlight of my stay, offering a good variety of options. It felt like a treat every morning! 🍽️
Facilities
7.0
The hotel has secure underground parking and useful common areas. While the facilities met my needs, some aspects could use a refresh.
John
United States,
March
2025
7.4/10
My stay at the Royal Anne Hotel was a mixed bag. The location is fantastic, right in the heart of downtown Kelowna, which made exploring easy and enjoyable. However, I encountered some issues with cleanliness and the service from the front desk staff left much to be desired. While my room was comfortable and clean, the parking situation was tricky and could be improved.
Rooms
6.0
I found my room fairly typical and comfortable. It had a queen bed and amenities like a refrigerator and coffee maker. However, some furnishings appeared shabby and in need of upgrades.
Service
5.0
The cleaning staff were excellent, always friendly and inviting. Unfortunately, the front desk staff didn't seem as engaged, which was disappointing for a hotel of this caliber.
Location
9.0
The location was undeniably one of the best features. It’s right in the center, making it easy to access various restaurants and the beach within minutes.
Dining
6.0
Breakfast was decent, though I found it lacked variety. It included standard items like toast and boiled eggs, but I would have appreciated more local fruit options.
Facilities
5.0
Parking was limited and quite tight, requiring some maneuvering. Additionally, the underground parking felt cramped, which was a downside during my stay.
Henry
United States,
March
2025
5.0/10
The Royal Anne Hotel in Kelowna has a fantastic downtown location that makes it easy to explore the city, though I did encounter some noise disturbances during my stay. The breakfast has shifted to a lighter, more basic offering due to recent changes, which was a tad disappointing. Overall, I found the staff to be friendly and very accommodating.
Rooms
6.0
My room was comfortable, located on the second floor, and had access to a communal patio with great views. However, I could hear noises from the adjoining room, which was a bit uncomfortable.
Service
9.0
The staff were incredibly helpful, from storing our bikes to assisting with luggage. Their friendliness really stood out. But I wish they could have offered more services, like daily room cleaning.
Location
8.0
The location is excellent for anyone wanting to be in the heart of downtown Kelowna, close to shops and the waterfront. Yet, parking could be a concern with limited underground options.
Dining
6.0
The breakfast options have become quite limited, especially compared to what I expected. I missed having a hot meal but the continental offerings were adequate.
Facilities
7.0
The hotel offers facilities like a locked dining room for bike storage, which worked well for me. However, the overall facilities felt a bit basic.
Brian
United States,
February
2025
5.6/10
My recent stay at The Royal Anne Hotel was a mix of positives and negatives. The location was superb, close to beaches and parks, and the breakfast offerings were plentiful and fresh. However, I faced some noise issues during my stay that disrupted my comfort, and the cleanliness could have been better in some areas.
Rooms
6.0
The room I had was quite large and comfortable, with a great view that added to the experience. However, noise from the hallway and street was quite bothersome at times, impacting my overall rest.
Service
6.0
While some staff were friendly, I encountered moments where they seemed uninformed or unhelpful regarding issues I raised, particularly about noise and cleanliness. This was disappointing given the hotel’s reputation for customer service.
Location
9.0
The hotel is perfectly situated in downtown Kelowna, making it easy to walk to various restaurants, parks, and attractions. I loved being close to everything I wanted to explore.
Dining
9.0
The continental breakfast was fantastic, offering a great selection of fresh pastries, fruit, and other morning treats. It definitely set a positive tone for my day despite the issues I faced.
Facilities
7.0
The hotel provided useful amenities such as a laundry facility and gym. I appreciated having access to these during my stay, which added convenience.
Jeremy
United States,
December
2024
5.6/10
My stay at The Royal Anne Hotel was quite mixed. I loved the prime location, as it was close to the lake and offered plenty of dining options. The room was clean and tidy, with a comfortable setup, but I encountered some noise issues at odd hours, which detracted from my experience. Overall, it’s a decent choice for a short visit, especially considering the friendly staff and the great outdoor balcony views. 🌅
Rooms
7.0
The room was comfortable and well appointed, featuring nice furniture and a good view. However, I did experience some noise from the hallway and adjacent rooms, which disrupted my peace during the night.
Service
9.0
The staff were very friendly and accommodating, always ready to help with my requests. Management was engaging and genuinely interested in improving the guest experience.
Location
8.0
The hotel's location is excellent, right in downtown Kelowna, close to the waterfront and numerous restaurants. I enjoyed easy access to local attractions, but the nightlife noise was an issue.
Dining
5.0
The continental breakfast was a bit lacking; layout was confusing, and options were limited. Fresh fruit and simple pastries were available but didn’t impress me much.
Facilities
6.0
Facilities were decent, with laundry options and a workout room available. However, I did feel that a lounge area would have been a nice addition.
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